Frequently Asked Questions

Yes, you can create a "Scout Profile" for free. This allows you to claim your username, set up your profile, and receive vouches from friends. To unlock the "Blue Check" verification and uncapped Trust Score, you can upgrade to the Verified Member plan ($19/year).

We use a secure, third-party identity processor (similar to what banks use). You scan your government ID and take a selfie. The system verifies that the ID is authentic and matches your face. Important: We verify the data once and then discard the ID image. We do NOT store your ID photos.

No. The Verified Membership is billed annually ($19/year). It provides you with verified status for a full 365 days. You can cancel auto-renewal at any time from your dashboard.

If you delete your account, your profile and all associated data are permanently removed from our servers. We believe in the "Right to be Forgotten." Your data belongs to you, not us.

Real verification costs real money. We pay for every ID check and background analysis. By charging a small annual fee, we align our incentives with you—the user—rather than selling your data to advertisers to pay the bills.

No. Verification confirms Identity (they are who they say they are), not Intent. While verified profiles are statistically safer because they remove anonymity, you should always use your best judgment. If something feels off, report the profile immediately.

We offer a 30-day money-back guarantee. If you are not satisfied with your Verified Membership for any reason within the first 30 days, contact support for a full refund.